Frequently Asked Questions
Everything you need to know about renting totes from Milwaukee Tote Rentals.
How do I book a tote rental?
Call or text us at (414) 426-8481. Tell us your move date, your address, and the size of your home and we'll recommend the right package. We confirm your delivery window and take a credit card and $50 deposit to hold your booking.
Do you deliver and pick up?
Yes — free delivery and free pickup are included with every rental. We bring totes to your door on your scheduled date and come back to collect them when you're done. You never need to haul anything to a store.
Is a dolly included?
Yes. Every rental includes a free hand truck dolly. No need to rent one separately.
How many totes do I need?
A studio or 1-bedroom apartment typically needs 25-30 totes. A 2-3 bedroom home usually needs 40-60. Our packages are sized around these ranges. When you call, we'll help you choose based on your specific situation.
Can you deliver same day or next day?
Often yes. Call us at (414) 426-8481 and we'll check availability. We do our best to accommodate last-minute moves.
How long is the rental period?
Our standard rental is 2 weeks, which gives you time to pack before your move and unpack after. Need more time? Each additional week is a flat fee based on your package size.
What areas do you serve?
We serve Milwaukee County and the greater Milwaukee metro area including Wauwatosa, West Allis, Brookfield, Oak Creek, Greenfield, Franklin, Menomonee Falls, Germantown, New Berlin, Waukesha County, Ozaukee County, and Racine County. Not sure if we cover your area? Call us.
What if I need more totes than my package includes?
Call us. We'll work out an arrangement. Depending on availability we can often add totes to an existing rental.
Are the totes clean?
Yes. Every tote is cleaned and sanitized between rentals. What arrives at your door is clean and ready to use.
What happens if a tote is damaged?
Damaged totes are charged at $10 each. Damaged totes must be returned for inspection — we need to see the damage to apply the charge. A tote that isn't returned is billed as missing, not damaged. You can add optional damage coverage for $15 per rental, which covers up to 3 totes with physical damage.
What if I don't return a tote?
Unreturned totes are charged at $10 each to the card on file. This applies regardless of damage coverage — the coverage only applies to returned totes with physical damage.
Is a deposit required?
Yes. We require a $50 refundable deposit at the time of booking. It's returned when all totes come back in good condition.
Do I need to tape the totes shut?
No. The totes have snap-on lids that close securely without tape. That's one of the main advantages over cardboard boxes.
Can I use the totes for storage, not just moving?
Absolutely. Tote rentals work well for garage cleanouts, renovation projects, decluttering, or temporary storage during home projects. Call us to discuss what you need.
Is Milwaukee Tote Rentals a local business?
Yes. We're based in the Milwaukee area. When you call, you're talking to the person who will deliver your totes.
Still have questions?
Call or text us directly. We're happy to answer anything before you book.
(414) 426-8481